Synergy’s Year in Review

Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us.

2019 was a transformative year!  We started 2019 with several bold goals, but the efforts and achievements of our team at Synergy have surpassed even our greatest expectations. Not only did we achieve a record increase in YoY growth, but more importantly we added many new case studies and referenceable accounts based on real business benefits our customers achieved in areas such as delivery performance, supply chain, profitability, growth, and digital transformation. To each and every one of our customers across North America, thanks for making 2019 our best yet, we are grateful for your continued passion for manufacturing and support. Our plans for 2020 are even more audacious as we continue to invest and build an experience and knowledgebase to support you better and more quickly!

Synergy is proud to share our company accomplishments and achievements that were made throughout 2019.

• Synergy welcomed 50 new customers:
  Air Comm Corporation
  AAA Products International
  Accel Plastics, Inc.
  Air Innovations, Inc.
  Alexander Machine & Tool Company, Inc.
  Alpha Precision Group, Inc
  Appenx, Inc.
  BD Engine Brake Inc.
  Belmont Metals, Inc
  Bergkamp Inc.
  Bitrode Corporation
  Briles Aerospace, Inc.
  CE3 Electronics Inc.
  Clary Corporation
  Design Mark Industries, LLC
  DIVSYS International
  Encompass Solutions, Inc
  Gamma Aerospace, LLC
  Garsite Progress, LLC
  GPD Optoelectronics Corp.
  Hamilton Caster
  Harris Assembly Group
  Headwater Precision LLC
  Holla Spirits, LLC
  James Logan Furnishings, LLC
  Jantz Canada
  Jiffy Air Tool, Inc
  JQL Technologies Corporation
  Kings Peak Manufacturing
  Lightheaded Lighting Ltd
  Lockheed Martin Aeronautics Company
  Mid-Atlantic Crane
  Mirror Show Management Inc.
  Napa Wooden Box Co., Inc.
  Normerica International Corp.
  Nuweld, Inc.
  Parker Boats
  Phoenix EDT Inc
  Pima Valve, Inc
  Precision Finishing Inc
  Quest Solution Inc
  Rotating Composite Technologies LLC
  Sciton, Inc
  Space-Lok, Inc
  Stone Impressions
  Sylvester Sheet Metal Corporation
  Triangle Design Group
  U.S. Silicones, LLC
  Waite Specialty Machine, Inc
  Weaver Industries, Inc.
• Synergy entered into Partnership with 7 companies to offer additional ERP extensions and services to our customers:
  Bezlio
  Encompass
  Endowance
  MachineMetrics
  PathGuide Technologies
  SPS Commerce
  Wendt Partners
• Synergy welcomed 6 new staff members:
  Bill Taylor, Continuous Improvement Specialist
  John Denton, Senior Software Engineer
  Karen Engraffia, Project Coordinator
  LoriLyn Cruz, CSI Business Solutions Consultant
  Mary MacFadden, Manufacturing Applications Specialist
  Salmaan Kapadia, Financial Applications Specialist
• Synergy was awarded “2019 Infor Net New Customers Partner of the Year”
• Synergy introduced OKR methodology that allows us to think creatively, be aspirational, and improve our customer’s experience and results
• Synergy grew its social media followers by 20%
• Synergy offered several Synergy Online Workshops and Educational/Product Webinars
• Synergy hosted our first two Synergy Canada Educational Summits
• Synergy participated in several Regional VISUAL User Group Meetings
• Synergy participated in the SUN 2019 User Conference
• Synergy co-hosted the VISUAL Focus User Conference
• Synergy exhibited/participated in the following trade shows/events:
  American Manufacturing Summit
  American Aerospace & Defense Summit
  Eastec
  Fabtech
  IMEC ERP Summit
  Southtec
• Synergy released new versions of the following ERP Extension products:
  Synergy Credit Card
  Payment Document Processing
  LMS Connector
  RAM Connector
  SmartViews Scheduler
  Launchpad
  Synergy Business Objects
  Contract Order & Forecast Import Tool
  Easy System Connector
  Expensify
  Vendor Portal
  Bom Xploder
• Paul Tedford, EVP of Sales & Marketing, was welcomed as a team member to the Infor North American Partner Advisory Council
• Michele Shannahan, Marketing Manager, was welcomed as a member to the Infor Partner Marketing Advisory Council

We are excited for the fresh beginnings of a New Year and the promise, potential and growth that it may bring. We look forward to working with you in 2020!