How ERP Consulting Delivers Real Operational Change

Almost every ERP company is going to have application consultants and technical consultants. They’re going to help you learn the operations side of the software. They’ll also do the technical stuff like data migration, reporting, or any automation a company might require.

What makes WM Synergy different is the tenure of our people offering best practices in ERP consulting that delivers real operational change. After working on 1,800 projects over 30 years, we bring not just technical know-how, but real business experience. We know manufacturing and distribution inside and out and implement based on business needs.

Introducing the Center of Excellence Model

Most ERP companies can show you how to use the software. We built the Center of Excellence to do a lot more than that. It’s made up of people who have worked in manufacturing companies as continuous improvement change agents. They’re not just there to teach you the software — they’re there to help transform your business.

Who They Are and What They Do

These are people who have worked in a lot of manufacturing companies as continuous improvement change agents. They’re lean practitioners. They can help train teams during Kaizen events, build stronger teams, and run supply chain workshops.

The Center of Excellence knows how to make real changes that help a business grow.

These change agents are experts in lean practices like Kaizen, but also in building better teams and improving supply chains. Their real-world experience means they know how to help teams implement the recommended changes and succeed.

Built for Real-World Transformation

When you work with WM Synergy, we’re not just telling you what to do—we’re on-site, working alongside your team. Real change doesn’t happen from behind a desk. It happens out on the shop floor.

We’re not just ERP specialists. We’re shop floor improvement experts. We believe in getting to the heart of your operations and working side-by-side with your team to drive lasting improvements that make a real difference.

Lean Manufacturing Is the Foundation of Our Consulting Approach

At WM Synergy, we know that real operational change starts with a strong foundation. For us, that foundation is lean manufacturing. It’s about helping companies rethink how they work and finding better ways to operate.

Applying Proven Lean Principles

Helping a company change is a big part of going through an ERP. It’s about more than technology; it’s about improving the business itself.

Lean is based on waste, which follows the acronym TIMWOOD:

• Transportation
• Inventory
• Motion
• Waiting
• Overproduction
• Overprocessing
• Defects

Understanding where waste happens opens the door for real improvements that impact the bottom line. It means making work easier, faster, and better for the people on the floor. Focusing on these seven areas leads to better efficiency, higher quality, and faster response to customer needs.

Lean principles give businesses a roadmap for continuous improvement, which is critical when you’re investing in a new ERP platform. Fixing the waste first sets the stage for bigger wins later.

Practical Tools for Immediate Impact

We use tools like 5S to clean up and optimize the shop floor. It’s about making things simpler and easier to find, cutting down wasted time and effort.

Visual Kanbans help replenish inventory just in time. Think of toilet paper as an example. You don’t wait until you run out; you always have the next one ready, so the work keeps moving without delays.

Hands-On Support That Changes Company Culture

At WM Synergy, we don’t believe in standing on the sidelines. True change only happens when you roll up your sleeves and get involved. That’s why our approach is hands-on, working side-by-side with teams to build trust, drive improvement, and create momentum, ERP consulting that delivers real operational change.

On the Floor, Side by Side

We had a customer where we were talking about cleaning up the shop floor and making it more of a better layout. It’s simplifying everything. Our people actually got in the vats and helped them clean it. That’s because we’re in this with you as partners. When teams see that we’re willing to jump in and work alongside them, it changes how they see the whole project. It’s not just another software rollout — it’s a partnership.

Language, Empathy, and Culture Shift

We had a second shift where nobody spoke English. So, we brought in a Spanish-speaking consultant who worked the shift and helped change the culture.

It’s about inclusion and leadership, not just implementation. Transformation happens when every worker feels seen, heard, and part of the mission.

From Strategy to Execution: ERP Consulting Done Right

Getting ERP right is about building a smart plan and making sure it’s the right fit for your business. We start by understanding the bigger picture before we ever touch the technology.

Strategic Planning Comes First

We start with strategic business analysis—not ERP diagnosis. It’s about understanding where you are today and where you want to go.

We build a roadmap using the current state, future state, and business goals identified during the sales cycle. That way, every step we take is designed to move you toward real, measurable success.

Tailored Support for Complex Industries

We specialize in remanufacturing, oil and gas, aerospace, defense, and process manufacturing — industries with high compliance and process needs.

These industries aren’t simple, and they need more than a one-size-fits-all solution. Our team knows how to meet tough standards and deliver results that matter.

Preparing Businesses for ERP—Or Something Else First

We know that not every company is ready to jump straight into ERP. Some companies come to us asking for ERP, but what they really need is process improvement before implementation.

Getting the foundation right is critical. I’d rather get them ready so they’re successful and not waste their money. Sometimes, real success starts by slowing down, making sure the processes are strong, and then bringing in the right technology when the time is right.

Conclusion: Change That’s Measurable and Human

At the end of the day, we’re not just implementers. We’re doers – ERP consulting that delivers real operational change.

We help companies improve their bottom line and top line—and then they come back for ERP. That lasting trust is the best measure of success.

We’re in this with you. From the first conversation to long after the system goes live, our team stays hands-on, side-by-side, and committed to real, human, measurable change.