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A complete end-to-end solution.
Productivity and performance are top priorities for every manufacturer. With effective systems and processes, they don’t have to be competing goals. Infor Quality Management (IQM) introduces control and consistency to the product lifecycle and supply management, so you can bring high quality goods to the market faster.
Fully integrated total quality management.
Continuous improvement starts with strong knowledge management. With IQM, you can consolidate data into a single, unified quality management system (QMS), eliminating duplicate data entries and ensuring compliance in the process. Using IQM’s built-in analytics and reporting tools, you can pull data from purchase and work orders and gain valuable insight into how to reduce defects and drive continuous improvement through statistical process control (SPC).
Wide-ranging support for industry standards.
IQM supports numerous industry standards, including: ISO 9001:2015, AS9100 and AS9102 for the aerospace industry. ISO 13485, CGMP, and FDA Title 21 CFR Part 11 for the medical device industry. MIL-I-45208 and MIL-Q-9858 for military QA systems and ISO/TS 16949 for the automotive industry.
Reduce quality costs to increase profits.
Poor quality costs directly affect organizational profit margins. If negative quality trends go undetected, the costs of goods sold (COGS) will increase while earnings decrease. With IQM, you can reverse these trends, which reduces COGS while dramatically increasing revenue.
Gain system-wide visibility and control.
Digitally Manage Nonconformance Actions
Leverage nonconformance data and data analytics to identify and eliminate defective products, drive internal and supplier-facing corrective actions, and get to the root cause of defects.
Know Quality Priorities & Tasks
Manage all tasks and priorities from a centralized dashboard. Whether you’re responsible for gage calibration, preventative maintenance, or anything in between, IQM makes it easy to keep track of what’s on deck and when it’s due.
Inspect Records in Real Time
Define and collect data about electronic inspection plans to eliminate offline spreadsheets and databases. IQM enables you to utilize efficiency methods such as automated sampling plans and SPC to put quality plans in motion.
Control Document Management
Achieve document management and control, schedule document audits, audit change records and approvals, and more through the power of QMS technology.
Automate Preventative Maintenance & Gage Calibration Scheduling
Use automation for preventative and reactive maintenance, including equipment and tooling lists, spare part usage, work order generation, and more. With IQM, you can also automatically document, schedule, and track calibrated devices and test equipment.
Efficiently Track Employee Training & Skills
Track training events via searchable data about who attended as well as skills acquired. Easily access employee skills and training records through simple search options and reports.
Transform your QMS from an expense to an asset.
78%
increase in profitability from greater transparency or quality costs
20%
reduction in administrative costs and paperwork associated with quality assurance and control
16
number of quality systems Infor ERP offers in one integrated application
A Comprehensive Quality Solution.
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16 Quality modules in one comprehensive Quality System
1. Supplier Management
2. Customer Management
3. Employee Management
4. Document Management
5. Product Documentation
6. Process Management
7. Preventive Maintenance
8. Calibration Management
9. Inspect/Data Collection
10. Statistical Process Control
11. Nonconformance Management
12. Corrective Action Preventive Action (CAPA)
13. Advanced Product Quality Planning
14. Production Part Approval Process
15. Cost of Quality
16. Audit Management
Cradle to Grave Traceability
Never again find yourself wasting time searching through copious amounts of quality records for information. IQM automatically links defects identified during inspection to nonconformance and corrective actions for streamlined quality control. IQM also makes it easy to electronically collect approval signatures, search for data records through available fields, and locate detailed employee training and certification records.
Analytics & Reporting Tools
- Analyze defect data by occurrence, quantity, cost of quality, and more
- Kick off corrective action and continuous improvement projects based on data trends to simultaneously improve quality and customer satisfaction and boost profits
- Utilize SPC data to see when processes are out of control and whether immediate intervention is necessary
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Aerospace & Defense
The aerospace, defense, space and security (A&D) industries are major contributors to our economy. They thrive if supported by scalable, industry specific applications. Synergy Resources’ applications and modules aid scientific and engineering talent in cutting-edge A&D industries. Synergy Resources helps you meet your goals faster-even while confronting escalating costs and market complexity.
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Highlights
- Engineering with CAD integration
- Engineering change control
- Specifications and data "flow down" for ITAR, DFAR, etc.
- Actual job costing
- Project Management with Earned Value Management and milestone reporting
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Automotive Manufacturing
As a manufacturer in the specialty vehicle industry, such as boats or emergency vehicles, you need a solution that can quickly respond to unique product configurations and accurately budget and manage actual costs associated with these jobs or projects. Infor ERP is it!
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Highlights
- Configuration management
- Serial and lot control
- Design and engineering
- Capacity planning & scheduling (Lean, TOC, JIT)
- Actual costing
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Electronics & High-Tech
As a high tech or electronic manufacturer, you need control over component and finished goods inventory at the revision and tracking number level to efficiently and effectively service customers. Infor VISUAL ERP delivers the supply chain visibility to meet these demands and also offers comprehensive material and capacity planning functionality, which maximizes productivity.
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Highlights
- Alternate item on bill of materials (BOM)
- Item cross reference (supplier and manufacturer)
- Approved vendors and manufacturer lists
- Supply chain visibility with Web based portals
- Reference designators
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Medical Device Manufacturing
WM Synergy's Continuous Improvement teams have helped medical device manufacturers to increase productivity both in the office and on the shop floor. Our ERP products enable employees to complete assigned tasks faster and make more products without increasing costs.
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Highlights
- End-to-end customer relationship, sales, purchasing, performance, and financial management
- Estimating with multiple quantity breaks
- Integrated capacity planning (Lean, TOC, JIT) with unlimited "what-if" scenarios
- Material planning with real-time visibility of demand and supply
- Cost control (actual, average, standard)
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Metal, Glass, & Plastic Fabrication
Our ERPs are purpose-built for MTO, ETO, CTO/ATO, MTS, and mixed-mode manufacturing companies. The end-to-end solutions helps manufacturers like you increase efficiency, accurately manage cost position, meet and exceed customer expectations, and accelerate growth.
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Highlights
- Purpose-Built ERP
- Estimate with Confidence
- Improve Delivery Performance
- Paperless Real-Time Shop Floor Data Collection
- The Right Materials at the Right Time
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FAQs
Why is quality management important for manufacturers?
Quality management ensures that products meet customer expectations, industry standards, and regulatory requirements. For manufacturers, poor quality can result in recalls, rework, and lost business. Infor QMS reduces these risks by standardizing quality processes, improving traceability, and enabling proactive problem-solving. By focusing on quality at every stage of production, companies not only avoid costly errors but also build customer trust and strengthen their competitive advantage.
What industries benefit from Infor Quality Management?
Infor QMS is designed for regulated and precision-driven industries such as aerospace & defense, automotive, industrial equipment, electronics, and medical devices. These sectors often face strict compliance requirements, where a single quality failure can have major consequences. Infor QMS supports detailed traceability, compliance reporting, and supplier oversight, all of which are essential for highly regulated industries.
How does Infor QMS improve visibility and control?
Infor QMS centralizes all quality data into a single platform, providing real-time visibility across the enterprise. Managers can track key metrics such as defect rates, audit results, and corrective actions from one dashboard. This transparency enables proactive decision-making and helps organizations identify risks early. By integrating with ERP systems, Infor QMS ensures quality is embedded into every process rather than treated as an afterthought.
What are the measurable benefits of Infor QMS?
Companies using Infor QMS report significant improvements, including:
- 78% faster cycle times for quality processes.
- 20% reduction in supplier defects.
- 16 global facilities aligned to a single standardized system.
These results demonstrate how Infor QMS reduces costs, improves supplier collaboration, and strengthens compliance while boosting overall efficiency.
How does Infor QMS help with compliance and traceability?
Infor QMS provides tools to manage regulatory compliance and ensure full end-to-end traceability. From raw materials to finished products, every step is recorded and auditable. This is particularly valuable for aerospace & defense and medical device manufacturers who must meet strict standards such as ISO, FDA, or AS9100. Automated reporting and built-in workflows reduce the administrative burden of compliance while lowering the risk of penalties or recalls.
What analytics and reporting capabilities are included?
Infor QMS includes advanced analytics and reporting tools that give organizations actionable insights into quality performance. Businesses can track trends, benchmark supplier performance, and identify recurring issues. Customizable dashboards and real-time alerts allow managers to focus on the most critical quality challenges. These capabilities transform raw data into meaningful insights, supporting continuous improvement initiatives.
How does Infor QMS support supplier management?
Suppliers play a critical role in overall product quality. Infor QMS helps businesses manage supplier performance by tracking incoming inspections, defect rates, and compliance metrics. The system fosters better collaboration by providing suppliers with visibility into quality expectations and performance feedback. Over time, this reduces supplier-related issues and strengthens relationships across the supply chain.
How does Infor QMS integrate with ERP systems?
Infor QMS integrates seamlessly with Infor ERP solutions such as CloudSuite Industrial (SyteLine) and VISUAL, as well as other ERP platforms. This integration ensures that quality management is embedded across all business functions, including production, procurement, and logistics. By linking ERP and QMS data, companies gain a holistic view of both operational and quality performance, driving greater efficiency and compliance.
How can WM Synergy help with Infor QMS implementation?
WM Synergy provides expert consulting, implementation, and optimization services for Infor QMS. We help manufacturers configure the system to align with their industry regulations, business processes, and operational goals. Beyond deployment, WM Synergy focuses on change management, employee training, and continuous improvement to ensure lasting results. With our deep experience in manufacturing and quality management, we help clients transform quality from a liability into a powerful competitive advantage.