A complete end-to-end solution.

Productivity and performance are top priorities for every manufacturer. With effective systems and processes, they don’t have to be competing goals. Infor Quality Management (IQM) introduces control and consistency to the product lifecycle and supply management, so you can bring high quality goods to the market faster.

icon  Fully integrated total quality management.

Fully integrated total quality management.

Continuous improvement starts with strong knowledge management. With IQM, you can consolidate data into a single, unified quality management system (QMS), eliminating duplicate data entries and ensuring compliance in the process. Using IQM’s built-in analytics and reporting tools, you can pull data from purchase and work orders and gain valuable insight into how to reduce defects and drive continuous improvement through statistical process control (SPC).

icon Wide-ranging support for industry standards.

Wide-ranging support for industry standards.

IQM supports numerous industry standards, including: ISO 9001:2015, AS9100 and AS9102 for the aerospace industry. ISO 13485, CGMP, and FDA Title 21 CFR Part 11 for the medical device industry. MIL-I-45208 and MIL-Q-9858 for military QA systems and ISO/TS 16949 for the automotive industry.

icon Reduce quality costs to increase profits.

Reduce quality costs to increase profits.

Poor quality costs directly affect organizational profit margins. If negative quality trends go undetected, the costs of goods sold (COGS) will increase while earnings decrease. With IQM, you can reverse these trends, which reduces COGS while dramatically increasing revenue.

Gain system-wide visibility and control.
icon Digitally Manage Nonconformance Actions

Digitally Manage Nonconformance Actions

Leverage nonconformance data and data analytics to identify and eliminate defective products, drive internal and supplier-facing corrective actions, and get to the root cause of defects.

icon Know Quality Priorities & Tasks

Know Quality Priorities & Tasks

Manage all tasks and priorities from a centralized dashboard. Whether you’re responsible for gage calibration, preventative maintenance, or anything in between, IQM makes it easy to keep track of what’s on deck and when it’s due.

icon Inspect Records in Real Time

Inspect Records in Real Time

Define and collect data about electronic inspection plans to eliminate offline spreadsheets and databases. IQM enables you to utilize efficiency methods such as automated sampling plans and SPC to put quality plans in motion.

icon Control Document Management

Control Document Management

Achieve document management and control, schedule document audits, audit change records and approvals, and more through the power of QMS technology.

icon Automate Preventative Maintenance & Gage Calibration Scheduling

Automate Preventative Maintenance & Gage Calibration Scheduling

Use automation for preventative and reactive maintenance, including equipment and tooling lists, spare part usage, work order generation, and more. With IQM, you can also automatically document, schedule, and track calibrated devices and test equipment.

icon Efficiently Track Employee Training & Skills

Efficiently Track Employee Training & Skills

Track training events via searchable data about who attended as well as skills acquired. Easily access employee skills and training records through simple search options and reports.

What Our Customers Say About Infor Quality Management
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Our Infor Quality system enabled us to organize ourselves and manage the ISO 13485 certification and validation process. It would have been impossible to achieve without the software.

John Phillips, President
Phillips Precision
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I am very impressed with the total quality management system, which addresses cradle to grave traceability, which is imperative in our business.

Jason Bardaville
Loos & Co.
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Our inspection data entry is 200% faster. We spend much less time on documentation and all other quality processes take 33% less time.

Joe Lendway, Quality Assurance Manager
Top Tool Company
Transform your QMS from an expense to an asset.
increase in profitability from greater transparency or quality costs
reduction in administrative costs and paperwork associated with quality assurance and control
number of quality systems Infor ERP offers in one integrated application
A Comprehensive Quality Solution.

A Comprehensive Quality Solution.

  • 16 Quality modules in one comprehensive Quality System

    1. Supplier Management
    2. Customer Management
    3. Employee Management
    4. Document Management
    5. Product Documentation
    6. Process Management
    7. Preventive Maintenance
    8. Calibration Management
    9. Inspect/Data Collection
    10. Statistical Process Control
    11. Nonconformance Management
    12. Corrective Action Preventive Action (CAPA)
    13. Advanced Product Quality Planning
    14. Production Part Approval Process
    15. Cost of Quality
    16. Audit Management

Cradle to Grave Traceability

Cradle to Grave Traceability

Never again find yourself wasting time searching through copious amounts of quality records for information. IQM automatically links defects identified during inspection to nonconformance and corrective actions for streamlined quality control. IQM also makes it easy to electronically collect approval signatures, search for data records through available fields, and locate detailed employee training and certification records.

Analytics & Reporting Tools

Analytics & Reporting Tools

  • Analyze defect data by occurrence, quantity, cost of quality, and more
  • Kick off corrective action and continuous improvement projects based on data trends to simultaneously improve quality and customer satisfaction and boost profits
  • Utilize SPC data to see when processes are out of control and whether immediate intervention is necessary
Designed for your industry.
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Aerospace & Defense

Aerospace & Defense

The aerospace, defense, space and security (A&D) industries are major contributors to our economy. They thrive if supported by scalable, industry specific applications. Synergy Resources’ applications and modules aid scientific and engineering talent in cutting-edge A&D industries. Synergy Resources helps you meet your goals faster-even while confronting escalating costs and market complexity.
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  • Engineering with CAD integration
  • Engineering change control
  • Specifications and data "flow down" for ITAR, DFAR, etc.
  • Actual job costing
  • Project Management with Earned Value Management and milestone reporting
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Automotive Manufacturing

Automotive Manufacturing

As a manufacturer in the specialty vehicle industry, such as boats or emergency vehicles, you need a solution that can quickly respond to unique product configurations and accurately budget and manage actual costs associated with these jobs or projects. Infor ERP is it!
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  • Configuration management
  • Serial and lot control
  • Design and engineering
  • Capacity planning & scheduling (Lean, TOC, JIT)
  • Actual costing
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Electronics & High-Tech

Electronics & High-Tech

As a high tech or electronic manufacturer, you need control over component and finished goods inventory at the revision and tracking number level to efficiently and effectively service customers. Infor VISUAL ERP delivers the supply chain visibility to meet these demands and also offers comprehensive material and capacity planning functionality, which maximizes productivity.
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  • Alternate item on bill of materials (BOM)
  • Item cross reference (supplier and manufacturer)
  • Approved vendors and manufacturer lists
  • Supply chain visibility with Web based portals
  • Reference designators
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Medical Device Manufacturing

Medical Device Manufacturing

WM Synergy's Continuous Improvement teams have helped medical device manufacturers to increase productivity both in the office and on the shop floor. Our ERP products enable employees to complete assigned tasks faster and make more products without increasing costs.
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  • End-to-end customer relationship, sales, purchasing, performance, and financial management
  • Estimating with multiple quantity breaks
  • Integrated capacity planning (Lean, TOC, JIT) with unlimited "what-if" scenarios
  • Material planning with real-time visibility of demand and supply
  • Cost control (actual, average, standard)
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Metal, Glass, & Plastic Fabrication

Metal, Glass, & Plastic Fabrication

Our ERPs are purpose-built for MTO, ETO, CTO/ATO, MTS, and mixed-mode manufacturing companies. The end-to-end solutions helps manufacturers like you increase efficiency, accurately manage cost position, meet and exceed customer expectations, and accelerate growth.
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  • Purpose-Built ERP
  • Estimate with Confidence
  • Improve Delivery Performance
  • Paperless Real-Time Shop Floor Data Collection
  • The Right Materials at the Right Time