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One Stop Shop
As a Manufacturer, you have a very different set of requirements for a storefront, and we understand that. What you need is a website that integrates directly into SyteLine and has features designed for both direct-to-consumer eCommerce and B2B portal users.
Increase Sales while Freeing up your CSRs
Not Just a Storefront
The only e-commerce storefront made specifically for CloudSuite Industrial
- Save CSR time while increasing accuracy and speed with web store orders that automatically flow into SyteLine / CloudSuite Industrial (CSI)
- Increase customer satisfaction with real-time inventory availability for ease of ordering and precise expected delivery dates
- Your customers manage their own buying agent logins to eliminate bottlenecks, increase security and simplify access
- Eradicate duplicate systems and decrease the possibility of entry errors with pricing and tax information accessed directly from SyteLine
- Create discounts and coupons to drive sales
- Easily maintain your product information without waiting for a technical expert to intervene
Your Storefront, Your Way
Customize & Brand Your iShop Site
Make your iShop site look and feel the way you want. Need some help? Our team is available to assist you with any designs needs.
iShop for Syteline ERP Product Highlights
Customer Specific Pricing
Inventory Availability and ATP/CTP
Multiple Buyers on each account
Salesperson can enter orders for customers
Present Product BOM for parts ordering
Catalogs by Customer Role
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35% of manufacturers in our 2026 Voice of Customer survey are planning BI and analytics investments in the next 12 months, and nearly all of those are looking for partner support.
InsightsAI is WM Synergy’s answer.
4
ERP Platforms Supported
9+
Analytics Domains
2x
Daily Updates
Your ERP Data, Finally Talking Back
What is InsightsAI
InsightsAI connects directly to your ERP database and gives every person on your team a conversational AI analytics platform. Instead of waiting on reports or digging through screens, users ask questions in plain English and get immediate, visual answers tied to live ERP data.
No data science skills required. No new BI tool to administer. Just answers — from the shop floor to the executive suite.
Built for How Manufacturers Work
Conversational Analytics
Ask questions in plain English. Get immediate answers with charts, tables, and KPI cards tied to live ERP data — no query language required.
Dynamic Visualizations
AI-generated charts, trend lines, and drill-down tables rendered in real time. Every query produces a visual — not just text.
Anomaly Detection
Proactive AI alerts on margin shifts, cost overruns, demand pattern breaks, and inventory anomalies before they become problems.
Curated Report Library
Pre-built dashboards across manufacturing, costing, inventory, procurement, scheduling, sales, and finance. Updated quarterly.
Role-Based Intelligence
Each user sees insights relevant to their role. Shop floor supervisors, operations managers, CFOs — everyone gets the right lens on your data.
Enterprise-Grade Security
Microsoft Azure infrastructure, Entra (Azure AD) SSO, tenant isolation, encrypted connectivity, and role-based access controls. Your data never leaves your environment.
Query Every Domain Your ERP Tracks
What You Can Ask
InsightsAI includes pre-built AI query models across every major functional domain. Ask anything across manufacturing, costing, inventory, procurement, scheduling, sales, finance, and more.
Manufacturing
Work orders, BOMs, operations, lot tracking, and material assignments.
Costing
Work order cost variance, BOM rollup, landed cost, and margin drill.
Inventory
On-hand, turns, cycle counts, scrap, and slow-moving/obsolete flags.
Procurement
PO status, vendor delivery performance, and supply vs. demand.
Scheduling
Production dispatch, schedule adherence, and planned vs. actual.
Sales
Customer orders, OTD%, quotes, bookings vs. forecast, and segmentation.
Finance
GL transactions, chart of accounts, account categories, and margin analysis.
Custom
User-defined fields, project codes, and custom table mapping from onboarding.
Up and Running in Weeks, Not Months
Geting Started
Every InsightsAI Subscription Includes:
- Full onboarding and setup including data transformation, user configuration, and security profiles.
- Ongoing platform maintenance, support, and software upgrades at no additional cost.
- Automatic quarterly updates with new AI capabilities and expanded analytics templates.
- 2x daily data refreshes from your ERP source. Additional refresh frequency is available.
- Community access to request and vote on feature candidates for quarterly releases.
Choose Your Tier. Upgrade Anytime.
Subscription Plans
All tiers are subscription-based and include full onboarding, ongoing maintenance, quarterly updates, and 8×5 support. Contact us to discuss the right fit for your team.
Basic
- Curated Reports & Dashboards
- Managed Data Warehouse
- 2× Daily Data Refreshes
- SSO / Azure AD
- Tenant Isolation
- AI Agent Chat available as add-on
Pro
- AI Agent Chat & Dynamic Charts
- RAG-Powered Query Engine
- AI Token Allocation / Seat / Month
- Usage Dashboard & Alerts
- Anomaly Detection available as add-on
Business
- Everything in Pro
- Anomaly Detection & Forecasting
- Advanced AI Trend Analysis
- Workforce Analytics Module
- Multi-Source Connectivity
Enterprise
- Custom RAG & Vector Fine-Tuning
- Dedicated Support Engineer
- 99.9% Uptime SLA
- 24/7 Critical Response
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Rely on the Reconciliation Experts
Supported by a team with deep expertise in VISUAL ERP, Inventory Deep Dive pinpoints the exact causes of inventory and WIP mismatches in your system. It identifies costing layer problems, general ledger issues, product code changes, and data inconsistencies. Whether you’re working through month-end or cleaning up long-standing errors, Inventory Deep Dive brings clarity and speed to your reconciliation process.
Precision Inventory Insights
Drill down to the part and transaction level to pinpoint discrepancies and correct them with confidence.
Work Order Audit & Cleanup
Spot and fix old, incomplete, or misreported work orders right from your dashboard to keep WIP accurate.
Fast Close & Trusted Data
Quickly reconcile reports and cut through data noise so finance can close the books on time with total confidence.
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Real Numbers. Real Fixes.
$0.37
Reduced inventory imbalance from over $1 million to $0.37 using Deep Dive
0
Manual entries eliminated after fixing over 7 years of recurring issues
$11.86
Final variance after full inventory reconciliation and root-cause analysis
Inventory & WIP Reconciliation That Just Works
Inventory Deep Dive compares your general ledger with inventory balance reports by part ID and journal type, quickly exposing discrepancies. Use built-in tools to resolve issues instantly or dig deeper to correct problems at the source.
WIP Accuracy You Can Trust
Inventory Deep Dive audits your WIP to ensure that work orders on the report are valid. It flags old, inactive, or over-90%-complete orders so you can clean up your data and keep your team accountable.
Insights That Lead to Action
Access a powerful dashboard that surfaces general ledger errors, inventory misclassifications, and inconsistencies that impact accuracy and compliance. Stop chasing problems and start solving them.
Try Before You Dive In
Get 30 days free with the Inventory Deep Dive Tool. Quickly uncover inventory and WIP issues in VISUAL ERP. Pinpoint discrepancies, identify root causes, and fix issues fast.
<h2>FAQs</h2>
What Is an Inventory Deep Dive Report?
An inventory deep dive report is a comprehensive document that captures key findings, metrics, and insights from a detailed analysis of your inventory performance. It summarizes how inventory is being managed, where inefficiencies exist, and what actions can improve cash flow and productivity. For more information.
What Is an Inventory Analysis Tool?
An inventory analysis tool is software that helps manufacturers and distributors evaluate how effectively they manage stock, materials, and demand across their operations. It collects and analyzes real-time inventory data to identify excess, shortages, and opportunities to improve cash flow. For more information.
What Is an Inventory Audit Report and Why It Matters to Manufacturers
An inventory audit report is a detailed record that verifies the accuracy and integrity of a company’s inventory data. It compares physical counts with ERP system records to identify discrepancies, ensure financial accuracy, and maintain compliance with internal or external audit standards. For more information.
What Is an Inventory Management Dashboard?
An inventory management dashboard is a visual reporting tool that gives manufacturers real-time insight into stock levels, material flow, and supply-chain performance. It consolidates data from purchasing, production, and fulfillment into one view, helping leaders make faster, data-driven decisions. For more information.
What Is Inventory Insights Software?
Inventory insights software is a data-driven tool that helps manufacturers understand how inventory decisions affect cash flow, production efficiency, and customer service. It transforms raw ERP data into actionable analytics, showing trends in stock movement, supplier performance, and material demand. For more information.
How to Perform an Inventory Deep Dive and What It Reveals
To perform an inventory deep dive, manufacturers conduct a detailed analysis of their materials, stock movement, and ERP data to uncover inefficiencies and improvement opportunities. For more information.
What Is a Detailed Inventory Analysis?
A detailed inventory analysis is a comprehensive review of stock movement, demand trends, and cost performance that helps manufacturers understand how inventory decisions affect profitability. For more information.
What Is a Warehouse Inventory Analysis?
A warehouse inventory analysis is a systematic review of how efficiently materials and products are stored, tracked, and managed across warehouse operations. It measures key metrics such as stock accuracy, turnover rates, and space utilization to improve efficiency and control costs. For more information.
What Are the Best Inventory KPIs to Track?
The best inventory KPIs to track help manufacturers measure efficiency, accuracy, and profitability across their supply chain. These key performance indicators reveal how well materials are managed, how quickly inventory turns, and how effectively stock supports production and customer demand. For more information.
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