What We Learned at the 2026 SUN Conference: Key Insights for SyteLine Users

Users Want to Get More Value from the Tools They Already Own

A common theme throughout the conference was that many organizations believe they are only using a fraction of what SyteLine can do. In several sessions and hallway conversations, users shared that they want to better understand features they may not be fully leveraging today — including workflow automation, reporting capabilities, integrations, and planning tools.

Rather than immediately investing in new systems, many manufacturers are first asking:

• Are we using our ERP to its full potential?
• What functionality are we missing?
• How can we simplify processes inside SyteLine?

For many companies, the next wave of improvements will come from optimizing existing capabilities rather than replacing them.

Integration Is Becoming Just as Important as ERP Functionality

Another strong theme was the growing need to connect SyteLine with other business systems. Manufacturers increasingly rely on a combination of tools to run their operations, including:

• CRM systems
• CPQ solutions
• Warehouse and logistics tools
• Financial analytics platforms
• Supplier and customer portals

As a result, the ability to integrate SyteLine with other applications has become a major priority.

Companies are looking for ways to create connected data environments where information flows smoothly between systems instead of living in isolated silos. When those integrations are done well, organizations gain a clearer view of their operations and can make faster, more informed decisions.

Cloud Conversations Continue to Grow

Another topic that came up frequently during the conference was cloud strategy. While some organizations have already moved their SyteLine environments to the cloud, many others are still evaluating what the transition might look like for their business.

Discussions at SUN revealed a range of perspectives:

• Some companies are planning near-term cloud migrations.
• Others are exploring hybrid approaches.
• Many are still evaluating the costs, benefits, and operational impact.

What’s clear is that cloud discussions are becoming more common, particularly as organizations think about infrastructure management, security, and long-term scalability.

User Groups and Peer Networking Are Still Incredibly Valuable

One of the most powerful aspects of the SUN conference continues to be the opportunity for users to learn directly from one another. While formal sessions provide valuable insights, some of the most productive conversations happen during:

• Roundtable discussions
• Hallway conversations
• Networking events
• Vendor fair interactions

These peer-to-peer exchanges allow companies to share practical lessons about implementations, upgrades, integrations, and operational improvements. For many attendees, the chance to speak with other organizations facing similar challenges is one of the biggest reasons they return to SUN each year.

Continuous Improvement Is a Major Focus for Manufacturers

Across multiple sessions and discussions, it was clear that manufacturers are focused on continuous improvement inside their ERP environments. Instead of viewing ERP as a one-time implementation, companies are increasingly treating it as a platform that evolves over time.

Organizations are looking for ways to:

• Streamline workflows
• Improve data accuracy
• Reduce manual processes
• Improve visibility into operations
• Support long-term growth

That mindset aligns closely with what we see every day working with SyteLine customers. The most successful organizations are those that treat ERP as a strategic operational tool, continually refining how it supports the business.

A Strong Community Moving Forward

The 2026 SUN Conference once again highlighted the strength of the SyteLine community. From experienced users to companies newer to the platform, the event created an environment where ideas, experiences, and practical solutions could be shared openly.

At WM Synergy, we always leave SUN energized by the conversations we have and the insights we gain from customers and partners across the community. Events like this reinforce an important reality: The value of SyteLine doesn’t just come from the software itself — it comes from the people, knowledge, and collaboration surrounding it.

Interested in getting more value from your SyteLine / CSI environment?

WM Synergy helps manufacturers optimize ERP systems through process improvement, integrations, cloud strategies, and advanced analytics. Connect with our team to learn how we can help you take the next step.